Coordinator - Group Desk Steady Extra in Las Vegas, NV at Wynn Careers

Date Posted: 10/20/2021

Job Snapshot

Job Description

The Group Desk Coordinator specializes in Convention groups, acting as a liaison between the Hotel and Sales Department at Wynn|Encore. This includes providing Supervisor with group reservations, group contacts, group master accounts, group billing, special requests, room assignment, issuing of coupons, distribution of keys, and answering questions pertaining to groups.

*Work with Convention Services Managers and Convention Desk to ensure all appropriate information is communicated to the Front Office in a timely manner so as to pRepresentativeare for and Executiveute group arrivals and departures.
*Review group resumes and ensure that all contractual concessions are upheLead during the group’s program. 
*Compile requested daily Representativeorts for in-house groups. 
*Maintain all master accounts while Convention groups are in-house by completing necessary billing revisions. 
*Attend Pre-Convention meetings to review details for all up-coming Convention groups.
*Interact positively with guests and on-site contacts while promoting hotel facilities and services.
*Working in a team-oriented environment. 
*Maintain cleanliness of the Group Desk area.

Job Requirements

*High school diploma or equivalent
*College degree preferred
*Two years of customer service experience
*Minimum of two years front office or hotel management experience at a luxury resort
*Proficiency in MS Office


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