End User Tech I in Las Vegas, NV at Wynn Careers

Date Posted: 8/19/2022

Job Snapshot

Job Description

The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders.

  • Responsible for coordinating efforts with various business units throughout the property to isolate and resolve hardware/software related problems.
  • Responsible for assisting end users, either directly or remotely while working within IT Operations.

Job Requirements

  • Must be able to work in a fast-paced environment, and able to walk distances as you move from issue to issue.
  • Must have strong customer service and communication skills.
  • Must be able to lift up to 40 lbs.
  • Requires experience with Dell, HP and IBM hardware, MS Windows XP, CE, and Windows7 Operating Systems.
  • Requires experience installing and troubleshooting hotel and casino specific hardware and software.
  • Working knowledge of Apple products and software is highly desirable.
  • Requires experience installing and troubleshooting common business software including Microsoft Office (2003, 2007, 2010), Adobe Acrobat, Symantec Antivirus, Internet Explorer, etc.
  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
  • Must be 21 years of age or older to apply.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.