Floor Manager Production Services in Las Vegas, NV at Wynn Careers

Date Posted: 1/7/2020

Job Snapshot

Job Description

Wynn Las Vegas has an in-house 24/7 full service Entertainment Production Services and Sound & Video Department to accommodate audio-visual and technical requests associated with convention, exhibit, private and catered event functions. Customer support for our clients is the number one factor that determines our department success.


Job Summary:

Reporting to the Assistant Director of Entertainment Productions Services, the Floor Manager of Entertainment Productions Services will be required to: 

  • Manage and oversee all daily floor functions.
  • Oversee daily flow sheets and cross checks information from Production Managers.
  • Create and maintain timetables for tasks, deadlines and resources, communicates effectively and works with a high degree of creativity and personal responsibility.
  • Communicate expectations and roles to staff.
  • Manage multiple priorities simultaneously often in stressful and high-pressure situations.
  • Contribute to the financial health of the department by maximizing revenue opportunities and controlling costs.
  • Effectively manage internal and external guest relations, some of which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
  • Manage all assigned event production schedules requests and facility requirements.
  • Ensure the department delivers a maximum level of customer service and production value.
  • Works with safety as a priority and follows department and company safety standards.
  • Ensure all Wynn Las Vegas core values, property and department standards are implemented and applied.
  • Provide positive feedback, coaching, and enforces progressive discipline in accordance with established policies and procedures for technical staff when necessary or warranted.
  • Encourage teamwork and aids in building cross department relationships.
  • Perform all other duties as assigned.

Job Requirements

Job Experience / Education:

  • Must have a high school diploma or equivalent.
  • Minimum of five (5) years’ experience in a management function with large scale, location based, live theatrical production and convention/special events.
  • Required current OSHA 30 General Industry Safety card.
  • Must have experience with project planning and management.


Knowledge, Skills and Abilities:

  • Ability to work under pressure as well as manage logistics.
  • Willing to define, practice and conform to safe working procedures.
  • Knowledge of OSHA health and safety protocols is required.
  • Thorough understanding of rigging, motors and truss support systems.
  • Advanced knowledge of AC power systems, distribution, requirements and restrictions.
  • Must possess excellent problem solving skills and strong interpersonal skills with proven talents in leadership, safety, and teamwork.
  • Must possess good written and verbal communication skills.
  • Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
  • Strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
  • Must be able to work evenings, weekends, holidays and long hours.
  • Models a professional and polished appearance as required by company guidelines.
  • Must be able to interact with internal and external guests in a professional manner.
  • Maintains relevant knowledge of industry through continuing education and training.
  • Must have legal authorization to work in the United States.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


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