Instrumentation and Control Technician ($48.93/hr) Encore Boston Harbor in Everett, MA at Wynn Careers

Date Posted: 11/18/2022

Job Snapshot

Job Description

About Encore Boston Harbor  

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Massachusetts Journeyman Electrician License required

The Encore Boston Harbor I&C Technician will be responsible for all manner of Instrumentation and Controls commonly found at a Central Utility and Power plant, hotel, and Convention center, below grade parking structures, restaurant and retail facilities, office buildings, and boating & marine facilities.   Including but not limited to; maintaining, calibrating, troubleshooting, repairing, modifying, and installing, Instrumentation and Controls located at the Encore Boston Harbor properties.  This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. 


  • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
  • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
  • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
  • Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department.
  • Delivers and maintains a maximum level of property-wide service and satisfaction.
  • Contributes to company-wide communication and best practices.
  • Keeps informed of all new developments within the department.
  • Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  • Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand.
  • Maintains, calibrates, diagnoses, repairs, replaces, or installs instrumentation and control systems, SCADA, and end devices. Including but not limited to; Programmable logic controllers (PLCs), Direct Digital Controls (DDC) plant or distributive control systems and instrument loops.  Flow meters including but not limited to; Process ultrasonic, magnetic, vortex shedding, anemometer, pitot., other meters and devices including but not limited to; btu meters, pressure transmitters, temperature transmitters, Humidity transmitters, level transmitters (float, ultrasonic, radar, and pressure, etc.) air quality meters (gas meters), portable and stationary, chemical, PH, electromechanical, pneumatic, and hydraulic systems. 
  • Repair electrical systems control malfunctions of equipment such as transformers, relays, switches, control, generator monitoring and control systems, medium and high voltage distribution systems and monitoring devices.
  • Maintain, repairs, replaces, and installs Variable Frequency Drives (VFDs) Variable Speed Drives (VSDs), Soft starters, and Silicon Controlled Rectifiers (SCRs)
  • Works with Contractors and BAS technicians to ensure accurate communications to and from the Building Automation and Energy Management
  • Installs new electrical equipment as required.
  • Properly uses electric, electronic, and specialized test equipment and other similar tools.
  • Performs (with assistance as needed) the maintenance of equipment by cleaning, adjusting, tightening, performing preventative or corrective maintenance and identifying equipment in need of corrective maintenance.
  • Writes, submits and completes corrective work orders for approval.
  • Initiates purchase orders, coordinates with and directs outside contractors as required to ensure completion of position responsibilities.
  • Performs medium and high voltage electrical system maintenance and or supervise outside contractors in the performance of such work including the development of work scope.
  • Performs routine generator electrical system test and inspections to the extent qualified and or supervise an outside contractor as required.
  • Operates and maintains a power generating facility equipment with minimal guidance or assistance.
  • Reads meters, gauges, or automatic devices to record data such as temperature of equipment, vibration of equipment, hours of operation, pressure, and fluid levels, water chemistry to verify operating conditions.
  • Keeps Lead on shift fully informed of unusual conditions and current job progress as the job relates to facility operations.
  • Uses facility operating procedures and equipment technical manuals to maintain and repair facility equipment and ensure equipment is operated within operating range.
  • Fully supports the use of a Computerized Maintenance Management System by displaying a proficiency in using the system and dedication to the facility maintenance philosophy. Performs CMMS data entry and work order close-out in a thorough and timely fashion.
  • Starts and stops equipment, opens and closes valves in the facility as directed by and in coordination with the lead.
  • Opens and closes circuit breakers as required for proper system operation and electrical isolation.
  • Performs capital project and/or major program responsibilities as assigned by the FM.
  • Maintains the cleanliness of all areas of work.
  • Coordinates I&C work with contractors as necessary.
  • Updates drawings and prints as required.
  • Supports Maintenance Manager in planning and scheduling duties, especially as related to outages.
  • Performs instrument calibrations as part of the electrical and instrumentation team. Works with safety as a priority, and follows department and company safety standards.
  • Maintains relevant knowledge of industry through continuing education and training.
  • Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Age, Gaming and Certifications:

21 years of age or above.

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Massachusetts Journeyman Electrician License required

Certification as control systems technician such as that obtained through the International Society of Automation (ISA) or other process control certifications is preferred

VFD manufacturer’s certification preferred

Valid Massachusetts Driver License Preferred.

Education and/or Experience: 

High school or equivalent required. Successful completion of an apprenticeship, vocational/trade, or college courses required. Minimum of 5-7 years of electrical and process instrumentation and controls experience required.

Requires general computer skills and basic knowledge of Microsoft Office suite.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.

Knowledge of basic hand and power tools and trade specific testing equipment and materials. Fluent knowledge of chemicals safety, understanding of Safety Data Sheets (SDS), Personal Protection Equipment (PPE), sanitation, and OSHA guidelines required.

Must have understanding of NFPA 70E

Must have an understanding of 40CFR Part 75 and Part 60 environmental regulations.


Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical Skills & Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and maintain reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least seventy (70) pounds, and varied instances of standing/walking. 

Work Environment:

The work environment characteristics described here are representative of those that exist while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is typically loud. When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.
  • Team members may be expected to work outside and may be subject to all weather conditions and subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. May be required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).

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