The Lifeguard is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.
*Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
*Responsible for daily set up of the pool deck before the pool opens to guests and completing a breakdown of the pool each day as the pool closes.
*Responsible for following all designated emergency procedures and understands duties in the event an emergency arises.
*Provide constant visual surveillance of pool and surrounding area identifying any potential safety or emergency situations.
*Ensures the Wynn standards of cleanliness and appearance for all areas.
*Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
*Assists guests with any requests; offering appropriate alternatives and seeking assistance when needed.
*Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
*Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
*Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
*Looks for opportunities to assist peers, guests, other departments or leaders at all times.
*Solution oriented stays on task and promotes teamwork.
*Must possess excellent communication skills. Ensuring professional and courteous communication at all times.
*Performs all other job related duties as assigned.
*Previous experience working in the hospitality industry or pool setting preferred.
*Candidate must be able to work efficiently within a team environment.
*Must be able to work effectively in stressful, high-pressure situations.
*Must possess a positive, “whatever it takes” attitude.
*Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
*Candidate must be well groomed and professional.
*Must be able to communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus.
*Must be available to work all shifts and days including opening and closing shifts.
*Candidates should also possess basic knowledge of the Las Vegas area and attractions.
*Must be capable of administering CPR, First Aid or provide rescue in accordance with Red Cross training.
*Willingness to maintain the highest level of confidentiality regarding guests and staff.
Work Card Requirements:
*American Red Cross certification in CPR for the Professional Rescuer
*Lifeguard Training & First Aid
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
