Receptionist- Spa in Las Vegas, NV at Wynn Careers

Date Posted: 9/19/2022

Job Snapshot

Job Description

The Spa Receptionist is responsible for welcoming guests both over the phone and in-person and ensuring that guests receive a luxury spa experience.

Spa Receptionist duties include but are not limited to:

  • Accurately schedule spa appointments via telephone reservation or in person.
  • Is knowledgeable on all spa treatments and salon services offered and can actively suggest services to maintain sales while following Forbes standards.
  • Accurately assist guests with check-in for spa reservations and spa access.
  • Accurately receive payment of services to department standards and properly account for all transactions and monies.
  • Reconcile daily sales, deposits, and invoices as outlined in department policy.
  • Keep all areas of the spa including storage areas, back of house, staff break room and dispensary clean and organized while following safety guidelines
  • Ensures product and supply inventories are replenished and maintained daily.
  • Able to assist in the fitness area by ensuring equipment is maintained and being available for guests

Job Requirements

  • Experience in a high-volume luxury spa or resort is preferred.
  • Must possess excellent communication skills and phone etiquette.
  • Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint.
  • Previous cash handling experience is preferred, but not required.
  • Prior knowledge of the following systems is preferred: SpaSoft, HotSOS and Opera.
  • Must possess a current Nevada Food Handler’s Card.
  • Must be 18 years of age or older.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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