Recruitment Coordinator Encore Boston Harbor in Everett, MA at Wynn Careers

Date Posted: 9/22/2022

Job Snapshot

Job Description


Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.


The Encore Boston Harbor Recruitment Coordinator is a member of the Recruitment/Employment Team with primary responsibilities of administering the pre-employment procedures and onboarding of new team members. Other essential functions include but are not limited to providing professional and personal service to hiring managers and candidates, organizing and staffing hiring events, maintaining new hire information through the utilization of multiple programs including the (HRIS) Human Resource Information System and excel spreadsheets, reviewing and interpreting reports with acute detail and accuracy, examining employee files to answer inquiries, and shepherding candidates through the pre-employment and background screening process.  At all times this position maintains all Encore Standards and ensures excellent candidate/applicant and team member experience through the expression of the five-star Encore Brand at every touchpoint.


  • Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
  • Administers the full pre-employment process for all offered candidates through utilization of the Talent Acquisition system and the HRIS system.
  • Acts as the first point of contact for pre-employment candidates and assists all office visitors.
  • Tracks background check status, licensing status, and schedules for next steps in processing.
  • Schedules fingerprinting for license eligible candidates.
  • Schedules and conducts onboarding of new hires.
  • Assists with job fairs and hiring events.
  • Examines employee files to answer inquiries and provide information for personnel actions.
  • Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports.
  • Follows that all applicable internal policies, federal and state laws, rules, regulations, and property-wide controls are enforced within the department.
  • Delivers and maintains a maximum level of property-wide service and satisfaction.
  • Contributes to company-wide communication and best practices.
  • Keeps informed of all new developments within the department.
  • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  • Participates in short-and long-term departmental goals, objectives, policies, and operating procedures.
  • Assisting with special projects when needed.

Job Requirements


To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:

21 years of age or above

Will be required to obtain and maintain a Service registration by the Massachusetts Gaming Commission.

Education and/or Experience:

High School degree or equivalent required. Bachelor’s degree preferred, with a concentration in human resources desirable.

Combination of education, training and experience that provides the required knowledge, skills and abilities is required

A minimum of 1 – 2 years of progressively responsible administrative experience required.

Proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint required Knowledge of Applicant Tracking Systems preferred.

Attention to detail as well as follow through ability, strong analytical/problem-solving skills, and sound judgement.

Candidate must be able to work efficiently within a team environment.

Ability to work effectively in stressful, high-pressure situations.

Proven ability to multi-task, providing exceptional customer service while juggling multiple and simultaneous priorities.

Must present a professional appearance

Must have an open mind and willingness to learn new processes and concepts.

Must have strong customer service skills. Ability to handle challenges involving candidates/applicants and operational issues while maintaining a positive attitude.

Candidate must maintain the highest levels of confidentiality regarding candidates/applicants and staff.


Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other team members or guests. Fluency in English required, second language a plus.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical and Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (30) pounds, and varied instances of standing/walking. 

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is typically moderate.  When on the property, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

For more information, visit or follow Encore Boston Harbor on InstagramTwitter and Facebook.


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