Representative Front Desk Resort Tower in Las Vegas, NV at Wynn Careers

Date Posted: 11/16/2021

Job Snapshot

Job Description

The Guest Service Representative is responsible for all duties surrounding the Front Desk

• Checking in/out guests
• Monitoring front desk phone center
• Revising in-house reservations
• Cashiering functions
• Resolving guest issues within limits of authority
• Coordinating guest wishes with concierge
• Adhering to Wynn Standards/Core Vales and all policies and procedures

Job Requirements

• High school diploma or equivalent required
• Two years of customer service experience
• Minimum of one year front desk experience or equivalent position

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