Sales Agent - In-Room Dining in Las Vegas, NV at Wynn Careers

Job Description

• In Room Dining Sales agents are responsible for taking incoming orders, verifying room & guest information, and entering all pertinent info into POS.
• Opening and Closing all checks to include all forms of payment methods including cash handling
• Responsible to give estimated arrival time of food and relay any special requests to chefs and the service team.
• Responsible for recovering guests and alerting management when necessary.
• Sales Agents are responsible for dispatching and tracking orders, handling tray pick up requests, supporting bus runners through system communication and cashiering responsibilities of all orders among others.
• The sales and upsell of guest orders is the fundamental aspect of all sales agents.
• Responsible for revenue generation of In Room Dining through sales goals.
• Accountable for processing all amenities (comps and paid)
• Responsible for conducting training/retraining for the team.