Salon Assistant in Las Vegas, NV at Wynn Careers

Date Posted: 8/3/2022

Job Snapshot

Job Description

The Salon Assistant/Attendant is responsible for providing professional and courteous Five Star service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.

*Responsible for maintaining the Wynn standards as well as Forbes 5 Star Standards of service to guests and coworkers at all times.
*Provides excellent hair care services for guests by exceeding both customer service & technical skill expectations
*Responsible for assisting all Hair Stylists, Manicurists, Make-up artists, and Barbers in providing guests an exceptional experience by offering a warm greeting, shampooing, offering beverages and assisting in the cleanup of all services. On occasion you will be asked to provide a hair service or apply a treatment.

*Responsible for taking the towel bins down to the dock as well as ensuring that the Salon is properly stocked with the necessary amount of towels. Additionally responsible for taking a towel inventory count monthly.
*Communicates all treatments and services for the Salon to the guest and ensuring acknowledgements needed.
*Ensures the Wynn standards of cleanliness and appearance for all areas, as well as maintaining a safe and pristine work environment that is in compliance with The State Board of Cosmetology standards.
*Responsible for restocking all necessary supplies including both not limited to: hair products, towels, capes, robes, beverages, kitchen supplies etc.
*Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
*Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
*Awareness of guest experience at all times, smiles and makes eye contact, communicates professionally.
*Offers and escort to and from the salon and spa when necessary
*Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
*Look for opportunities to assist peers, guests, other departments or leaders at all times. Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.

*May have to walk between and work at sister Salon, Encore, as needed.

 

Job Requirements

*Experience working in a demanding high volume Salon with an emphasis on Hairy Styling is preferred.
*Ability to stand for long periods of time.
*Good dexterity in fingers, wrists and hands.
*In-depth knowledge of the latest hair industry techniques.
*Ability to perform services in salon.

*Must possess outstanding organizational, interpersonal skills, as well as excellent attention to detail.
*Combination of education equivalent to graduation from high school (High School diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
*Must be able to communicate fluently in English, both verbal and non-written, additional foreign language a plus.
*Must possess problem solving and decision making skills in a fast paced environment.
*Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands.
*Must be able to work efficiently within a team environment.
*Must possess a positive, “whatever it takes” attitude.
*Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
*Must possess excellent communication skills.
*Candidate must be well groomed and professional.
*Must have an open mind and willingness to learn new processes, concepts and ways of approaching guests, coworkers, and techniques.
*Candidate must maintain the highest level of confidentiality regarding guests and staff. *Must have strong customer service skills. 
*Ability to deal with problems involving guests and operational issues maintaining a positive attitude. 
*Must be 21 years or older

Work Card Requirements
*Must possess a current Nevada State Board of Cosmetology License or Hair Design License
*Must possess a current Food Handler’s Card
*Must possess a current Alcohol Awareness Card

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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