Job Experience / Education:
- Must have a high school diploma or equivalent.
- A minimum of two (2) years’ experience, preferably in a Las Vegas Ticket Office or Call Center
Knowledge, Skills and Abilities:
- Must have knowledge of a variety of ticketing systems with Archtics, Ticketmaster Host, and TM1 preferred.
- Must be able to supervise staff and perform under pressure.
- Must possess outstanding organizational skills, as well as excellent attention to detail.
- Must be able to manage, prioritize and complete multiple tasks in a timely manner.
- Must possess excellent problem-solving skills, strong organization skills and strong interpersonal skills.
- Must possess excellent written and verbal communication skills.
- Must have excellent phone etiquette.
- Must have strong computer skills and proficiency in Microsoft Office 365
- Must be able to work a flexible schedule (evenings, weekends, holidays).
- Must have the ability to work with individuals from different cultures and backgrounds.
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
