Specialist- Creative & Digital, Employee Services & Communications Encore Boston Harbor in Everett, MA at Wynn Careers

Date Posted: 3/12/2020

Job Snapshot

Job Description

ABOUT ENCORE BOSTON HARBOR Encore Boston Harbor is a luxury global destination gaming resort that features 671 hotel rooms with sweeping views of the Boston skyline and Boston Harbor, ultra-premium spa, luxury retail, high-end dining, and state-of-the-art ballroom and meeting spaces. At a total cost of $2.6 billion, it is the largest private single-phase development in the history of the Commonwealth.  Situated on the waterfront along the Mystic River and connected to Boston Harbor, Encore Boston Harbor includes a six-acre park along the water that features a harbor walk, an events lawn, public viewing areas, ornate floral displays and retail and dining experiences that overlook the Encore Harbor Walk. 

The Encore Boston Harbor Creative & Digital, Employee Services & Communications- Specialist will design and develop a range of internal digital communications and print media in support of human resources functions and employee engagement initiatives.



  • Supports the Human Resources Division by implementing, creating, and maintaining design components for a wide range of employee programs and communications collateral.
  • Responsible for the concept, design, and production of all employee communications, including posters, leaflets and digital content.
  • Takes and edits photographs of team members for recognition and engagement events.
  • Updates the company intranet with localized designs, content and information.
  • Works closely with the Assistant Manager of Employee Services & Communications to develop and implement the internal communications calendar and responds to ad hoc requests for urgent internal messaging.
  • Adheres to all Encore Boston Harbor core values and property and department standards.
  • Follows all applicable internal policies, federal and state laws, rules, regulations and controls property wide.
  • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
  • Maintains relevant knowledge of industry through continuing education and training.
  • Performs any other job-related duties as assigned.

Job Requirements

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Age, Gaming and Certifications:

18 years of age or above

Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.

Education and/or Experience:

High School Degree or Equivalent required. Bachelor’s Degree in a related field or equivalent experience preferred.

Requires proficiency in Microsoft Office and Adobe Creative Suite products, primarily Illustrator, Photoshop, InDesign and Acrobat. 

Must have a minimum of 3 years experience in a related position and/or a 4-year degree in a related field.

Must be comfortable using a Mac OS.

Knowledge of HTML and CSS is preferred.

Ability to install 12’+ wall displays (requires use of ladder and significant amounts of walking).

Experience with prepress and large format printing is preferred.

Experience with print finishing techniques (such as scoring, binding, etc.) is preferred.

Photography and video shooting experience is preferred.

Must have experience with image processing and basic photo retouching.

Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail, and a passion for making communications both functional and beautiful.

Language Skills:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other team members or guests. Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations.

Mathematical and Reasoning Ability:

Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request.

Physical Demands:

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least twenty-five (30) pounds, and varied instances of standing/walking. 

Work Environment:

The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is typically moderate.  When on the property, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.

Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property.

Reliable, consistent, and punctual attendance is required.

In accordance with our host and surrounding community agreements, we will give preference to properly qualified residents of the cities of (1) Everett, (2) Malden, and (3) Boston, Cambridge, Chelsea, Medford, and Somerville.


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